Herzlich Willkommen bei Marketplace

Sie können Ihre Währung und Sprache durch einen Klick auf das Globus-Symbol zu ändern (Die Währungsumrechnungen dienen der Orientierung, alle Transaktionen erfolgen in Britischen Pfund Sterling)

ASOS Marketplace Guarantee

We never want you to be out of pocket, so if the item doesn't arrive, or wasn't
as described, you'll get your money back.


What to do when you have a problem

    • Paid with PayPal

      Raise and escalate a dispute through your PayPal resolution centre.

    • Paid with credit or debit card

  • Forward your purchase and order confirmation along with full details of the issue to
    mpguarantee@asos.com
    We’ll investigate, get back to you with an update ASAP and resolve within 14 days.